Service & Support
At Kyowa Interface Science, our commitment to your success extends far beyond the point of sale. We provide comprehensive technical support, precision calibration, and expert maintenance services to ensure your instruments deliver reliable, accurate results for years to come. From pre-purchase sample measurements to long-term equipment care, we are your dedicated partner in interface science.
Complimentary Sample Testing
We offer a complimentary service for testing a limited number of samples for your evaluation and purchase decision-making. We highly recommend sending us test samples so we can help you improve your decision-making process.
Please Contact Us or, your local distributor, or sales representative for details on the service. "Where To Buy"
Contract Testing and Measuring Service
We offer our customers our expertise as a contract testing and measuring service. This service is convenient for customers who need to measure data temporarily or plan to purchase the instrument in the future, but need time to budget for it. The costs depend on the instrument used, the number of samples, and the measurement conditions.
Please Contact Us or, your local distributor, or sales representative for details on the service. "Where To Buy"
After Sales Services
If you purchase Kyowa's products through Kyowa's local sales partners listed on the "Where To Buy" web page, our authorized distributors or sales representatives are available for technical support and the purchase of consumable parts, with the necessary instructions. For further details, please contact your local distributor or sales representative at any time. For customers who purchase Kyowa's products directly, we will provide the necessary information and technical support via email or phone.
We maintain the necessary repair parts for 7 years after the end of sales for each model.
Please Contact Us if you would like to order repair and calibration services.
Showrooms
Most of our measuring instruments and their peripheral equipment/accessories are ready for demonstration in our showrooms located at our head office in Niiza, Saitama, Japan, less than one hour by local train from central Tokyo.
The showroom models are used for demonstrations to visitors and for testing customer samples. If you have the opportunity to visit Japan, we would very much appreciate it if you could find the time to visit our showroom.
Please Contact Us to make a reservation in advance.
to learn more about our company's history
to learn more about our company's products
